ClubReady Review [Everything You Need to Know]
July 16, 2019
In the health and fitness business arena, the goal is to be as streamlined and efficient as possible. While many softwares in the wellness industry try to fit a certain niche and be really great at certain tasks such as scheduling, membership packages, or marketing, ClubReady aims to satisfy as many aspects of business management as possible, making this comparison between Exercise.com and ClubReady necessary so that you can make the best decision for your health club.
In this comparison of all-in-one club management software, we will look at the similarities and differences between the software from Exercise.com and ClubReady. If one were shoe shopping or trying out various gyms, you’d have to either know exactly what you wanted or try a few out to see how they fit with your unique personality and fitness goals.
In this review, our primary concern is making sure you understand ClubReady enough that you feel as if you HAVE tried on the shoe or been given a free trial of a gym you were thinking of joining.
In covering topics such as company history, features offered, the types of users that have experienced success with ClubReady, the top similar fitness market software competitors, ten of the top most frequently asked questions about the software, and the bottom line on ClubReady, we aim to take you through a trial workout and make sure you know exactly what you are signing up for with ClubReady versus choosing Exercise.com.
“There has to be a better way…” – ClubReady’s Mantra
Founded in 2009 and incorporated as a full-fledged club management software application in 2014, ClubReady has aimed to find that better way since its inception.
ClubReady is a business-branded, web-based, fitness, health, and wellness club management platform. Aiming to meet the needs of health club owners in the areas of lead management, automation, customer retention, and others, ClubReady is a mid-sized company of fewer than 200 employees that officially covers the following fields:
- Member Management
- HealthClub Management
- Personal Training Management
- Prospect Management
- Nutrition and Wellness
It does have a cloud-based feature that allows the owner to access the club database from anywhere through Brivo. You can take a look at their Brivo ClubReady video spotlight here:
ClubReady is a privately held company out of Chesterfield, Missouri. With co-founder and CEO Andrew McMaster at the helm, they have seen growth and investments from Ben Levin, founder of the equity group, Level Equity.
“The company is well positioned for aggressive growth in the coming years.” – Ben Levin, Founder of Level Equity Group (Business Wire)
The Series A investment into the company will further fuel its rapid growth, which was reached mainly by word of mouth as ClubReady become the fitness club software of Mayweather Boxing Gym, UFC GYM, 9Round Gym, and Club Pilates along with many others.
“The investment will enable us to meet the market needs and exponentially grow the reach of ClubReady while increasing product development, sales and support resources in the company.” – Andrew McMaster, co-Founder and CEO of ClubReady.
Not just a startup online web and cloud-based platform anymore, ClubReady is definitely ready to service just about any fitness club and help them reach their revenue goals. We recognize how important it is at Exercise.com to have a lengthy and stable history in the fitness business—long enough that professionals in the fitness and health industry choose the solution a company is offering.
Our vision is to build an all-in-one fitness business management software that allows both fitness professionals and exercise enthusiasts reach their goals one workout at a time. – Exercise.com
Because our team customizes software to meet the needs of every unique business, we’ve been able to partner with standout professionals in the industry. Exercise.com has provided business support for some of the biggest and best for over a decade:
See what makes the Exercise.com software stand out by booking a free demo call.
Next, we will cover the ClubReady features and take a look at how they stack up next to Exercise.com’s Pro all-in-one club software.
Of course, every club and fitness management software application has its own special list of features and partnerships, so take a look at the basic features offered with ClubReady at the baseline:
ClubReady has most of the top Health and fitness club management software must-haves checked. From tracking attendance – which allows business owners to reach out to clients that are falling off – to inventory and marketing management. ClubReady’s basic features meet the standard baseline for management applications.
While ClubReady offers great business convenience features, Exercise.com’s unique customization and in-house tech design team put your logo and business name front and center in the app stores, making it easier for clients and customers to find you and your business.
With that in mind, let’s see how ClubReady’s custom software and features stack up to the customization features from Exercise.com.
– Custom-Branded Web and Smartphone Apps
ClubReady’s software comes with the ability to brand it to your business. In most ways, ClubReady does the work for your business by taking the guesswork out of various strategies, like lead management, gym tours via tablet, and online scheduling.
With their one-of-a-kind GymHQ business suite, ClubReady offers assistance as an all-in-one solution for your business needs. From member support to accounting, payroll, past due services, operating systems guidance support, and best practices in HR, ClubReady offers business solutions designed strictly for your business.
In terms of strict customization exactly how business owners want it, the platform remains the same regardless. This means the software will always say ClubReady, not your business name or logo, the way the Exercise.com software works. ClubReady does offer some custom touches through logos and business-specific features.
With Exercise.com, your dashboard would feature not our logo, but yours:
Exercise.com doesn’t ever skimp on the customization needs of the professionals who choose us. Exercise.com has several software apps listed in the Top 15 in the fitness industry and here’s a big reason why:
From the creation of your custom logos or personally branded website – only YOUR business brand will be listed on the app – to helping you schedule clients, offer bookings, design group packages, and much more . . . from workout creation to client delivery it’s included in our all-in-one software.
Along with almost endless customization, the Exercise.com software allows for:
- Custom Development
- Scheduling and Booking options
- Performance Health Assesment options for client engagement
- Client workout creation and delivery with your own Exercise Library
Create your own workout plans, simplify your workout logging, and use your data to learn and improve with PRO version. Try it out here for free!
– Workout Creation and Delivery
ClubReady doesn’t allow for workout templates to be created and sent to clients via their software application, however, ClubReady partners with FitMetrix, which allows customization to each businesses ClubReady software.
This partnership with Fitmetrix and ClubReady allows club members to track their workouts, progress, AND nutrition, enabling club owners and trainers to assist clients with goals on a higher level, which then leads to better membership retention.
Exercise.com’s software, on the other hand, contains a simple workout creation template that also allows you to input videos of the exercise, making it easier for clients to understand and complete their workouts.
As professionals, we all know how difficult it can be to personalize workouts for each and every client. Having access to these templates allows even the most popular trainers to stay ahead and continue challenging all of their clients.
With built-in integrations, you’ll save time and never have to add extras while using the Exercise.com workout tool.
– E-Commerce and Point of Sale
With ClubReady you can expect an extremely user-friendly point-of-sale system that allows for membership packages and contracts to be sold and signed. Most ClubReady reviews mentioned an easy to use POS system that wasn’t difficult to learn.
“The POS system was easy to use and process payments. Searching for client information was easily accessible through several different options of searching.” – Capterra Review
When one business administrator was asked what they liked most about the system, the answer was quick and succinct:
“Easy to use POS…” – G2 Review
When asked about problems, solutions, and added benefits, another had this to say:
“We are using it as POS, scheduling system, email marketing], task management and prospect communication. It is great to have all of this in one program and streamlines our business needs.” – G2 Review
POS is an important component of business software, especially fitness and health businesses. After a trial workout or personal training session, the last thing a customer wants to do is sit around waiting for their information to be taken and then entered into the system for a sale.
Another reason why an easy-to-use POS system is always highly sought after is that a lot of high traffic and even moderately staffed clubs have difficulty keeping employees trained on the gym software.
Typically, most gym employees have little to no sales experience and even worse, don’t use the POS software regularly enough to learn to do it speedily for a tired and sweaty potential membership sale. Having an easily understood system helps employees to have some confidence when making a sale or assisting customers with various tasks.
With your custom-branded app from Exercise.com, you’ll be able to sell single workout plans, offer automated workout memberships, and deliver individual training to your clients! Demo the customized app and all-in-one features here.
– Performance Assessments
ClubReady’s Performance Tracking systems allow club owners to track the following:
- The Heart Rate Display: Compatible with ANT+ based heart rate straps and an unlimited number of various other data services like heart rate, calories burned, percent max heart rate, and others
- The Indoor Cycling Display: In RPM and Power mode the system shows user cycling data in real time and can also be configured for Team Mode and Personal Threshold Power Mode
- Bike Reservation System: Tracks individualized data of members so that their fitness history can be checked
Performance tracking is important because clients can actually SEE how hard they are working, especially in comparison to everyone else. Just knowing that one’s information is on a screen for everyone to see typically causes a harder work ethic during classes or personal training sessions.
Take a look at the below visual displays from 9Round and Crunch Fitness, courtesy of ClubReady’s Performance IQ page.
9Round Performance IQ Display with ClubReady:
Crunch Fitness Performance IQ Display:
One of the most common reasons people stop working out or quit their health club membership is lack of engagement. Lack of accountability, lost or forgotten goals, and feeling uncomfortable are all reasons clients give up.
With Performance Health Assessments on your Exercise.com all-in-one custom software, you get to collect the most vital data and apply it to the workouts you customize for your clients, keeping them engaged and aware of progress towards and through every goal.
The assessments are automatically created from the individual workout plans you design for your clients via your exercise library. Even leads get to see where they start and hopefully where they will go with your business run by the Exercise.com software.
Get More Out of Your Exercises. Go PRO!
– Workout Plans/Class Management
Clients are able to log into member portals to sign up for and into classes. Whereas individual specific workout plans are not available for clients, the client portal does allow for some other features to be handled.
ClubReady promotes overall wellness heavily with their club management software with added functions such as a fully functional exercise library. This function acts similarly to the Exercise.com feature, which allows the user to input each individual exercise, add photos, videos, and descriptions for clients to use.
“Exercise.com has brought a whole new element to my programming. It has really expanded my capabilities with products and programs. I now offer several different components with programs, including e-books, full video tutorials, and bonus materials — plus the amazing features that come with the app. My programs are really comprehensive now, and I am able to design tons of great tools and provide support all through a single app…They are always eager to work with me and go above and beyond to deliver. Truly a gold medal team!” – Kellie Davis, FIT THRIVE
As trainers, it can be difficult to write up a workout plan with exercises that are necessary for client use without having to demonstrate each exercise. This function from Exercise.com makes life easier for trainers and club managers alike whose goal is helping clients reach theirs.
All the workouts you use for social media like Instagram, Youtube, and Facebook, can be uploaded directly to your site and into your exercise library. When you put together workouts for your clients or a general workout for sale, the exercises can be linked, making your job much easier.
– Client Management
Additional client management features from ClubReady are:
- Application Management
- Committee Management
- Dues Management
- Email Marketing
- Event Management
- Member Directory
- Member Portal
- Member Types
- Membership Database
- Membership Renewals
- Payment Processing
- Website Management
As ClubReady is considered to be one of the top all-in-one club management software platforms, it’s essential that these features be offered as a part of the base structure for helping manage clients’ health and wellness, along with the business aspect of your club.
With Exercise.com, you will have access to an unlimited membership database, all of the above functions and an easy to use dashboard that switches you between functions seamlessly.
ClubReady is simple to use, however, its wide platform seems to feel a bit clunky or unresponsive when it comes to needing access to concise movements when selling membership plans/options or checking in on clients.
“Club Ready had a lot of updates, which can be a good thing, but issues with CC payment processing before an update was a bit of a pain when you have customers waiting.” – Capterra Review
Again, ClubReady, but the running theme with users is the “clunkiness” of the software:
“Custom membership options are difficult to piece together, and manual overrides for automated functions aren’t always easy to implement.”
– Capterra Review
“System crashes quite often, not that user-friendly, not that great for auto-renewals.” – G2 Review
“Our clients find that with other solutions, they can’t configure automation to suit their specific needs,” said Andrew McMaster, co-founder and CEO of ClubReady. “They’re stuck waiting for custom development or new product updates and can’t put their club management on auto-pilot. With ClubReady, clubs can build the exact workflow they need, when they need it.”
Some ways ClubReady clients have used automation include:
- Creating automated email nurturing for new leads to encourage additional signups
- Sending follow-up text messages after initial personal training sessions
- Mapping out consistent sales processes across multiple locations, including emails, phone calls, and text message follow-ups
- Adding existing members to a refer-a-friend campaign based on positive survey feedback
- Sending a rejoin offer to former members six months after cancellation
With ClubReady’s flexible automation rules, users are completely in control of their club processes and can take measurable actions based on segmented data, which fuels new customer acquisition and member retention.
Exercise.com easily allows for the same automation as ClubReady AND also provides these additional benefits, which can all be automatically produced in our platform:
- Workout delivery
- Resource delivery
- Assessment delivery
- Reminders and alerts via the app, email, and text
The team at Exercise.com is constantly adding new features and customizing tools according to the vision of each business professional that chooses the our software.
Who Uses ClubReady?
ClubReady just finished a major deal with Floyd Mayweather to be the club management fitness software for his Mayweather + Fitness facilities. This is what Don Michael, President of the franchise entity, had to say:
“ClubReady offers the best total package in studio management software. From managing our leads to knowing our members are successfully billing, we trust ClubReady to help our franchisees build a better business. They do so much more than their competitors.” – Don Michael, Mayweather Boxing + Fitness President
With over 500 facilities in the works to be opened and running by the year 2023, ClubReady certainly scored its first big victory working with the champ.
Earlier we showed a list of the top names in the fitness industry that have chosen Exercise.com to custom build software for their companies. ClubReady is a ready-to-use system which will remain consistent on every single system they occupy.
In contrast, Exercise.com offers a business platform that can meet the individual needs of each unique fitness professional. Allow us to help your brand be known and your business outshine the growing competition.
– User Perspective
CycleBarn’s use of ClubReady’s Performance IQ system helped Bob – the cyclist in the above video – drop weight and keep it off, with its automated system which sends clients their data from past, current, and future sessions, helping them stay motivated and inspired to do better every time they visit the club.
Mark Polli, a 40-year fitness club industry vet who is currently running a Crunch Fitness gym and UFC gym right next to each other, had this to say about using GYM HQ from ClubReady software:
“Choosing GYM HQ was one of the easiest and best decisions we made. There was no way I could drive new business, work with our existing members and be present in the club if I was doing back office work. From Payroll to Accounting, Accounts Payable and HR they are a terrific group of people who are always available and quick to respond.”
At this time, ClubReady has not made public its pricing for software. This includes base models and any customization upgrades that they may have available.
ClubReady does offer a live demo risk-free for 30 days to allow you time to figure out of ClubReady is actually the best choice for your business.
Leadspeak, a web-based Customer management program, is an available option from ClubReady that makes sure that there are no leads lost for your club. With 24/7 access from anywhere in the world, you are able to keep in contact with potential leads and convert them into clients and members with targeted emails.
With Exercise.com’s ability to integrate an almost unlimited amount of add-on features like Leadspeak and other marketing applications, you won’t miss a beat with a marketing and support team built to help you succeed.
Our goal is to make sure you don’t have to use several different apps to try and optimize your performance.
Top Direct Competitors
Exercise.com more than competes with ClubReady’s system with its own fully customizable software that allows you to do more, without needing more. Not only does our team LISTEN to your needs as a business owner, they also aim to find a solution that works for you, by creating it in the app.
Let the team at Exercise.com show you how to grow and manage your fitness business better!
Frequently Asked Questions
– How does ClubReady help gym owners grow their membership base?
From lead generation tools to automated follow-ups, ClubReady helps facilitate growth with its lead acquisition technologies.
– What makes ClubReady different from other fitness management software?
With employee metrics and accountability statistics it’s easier to keep up with which employees are helping your business, which employees are neutral, and the rest . . . well that’s up to the owner to decide. ClubReady makes sure you have the information necessary to run your business the way you see fit.
– What are ClubReady’s most popular integrations?
Twitter, ClassPass, GleanTap, Brivo, and Google Apps for work are some of the top integrations for the ClubReady software. ClassPass itself enables the business to gain revenue from non-members when they buy ClassPass points and come to the owner’s facility.
– How do ClubReady and Perkville work together?
Perkville will offer points based on members’ gym interaction. Total dollars spent, personal training purchased, gym check-ins, and class participation all count towards points earned.
– How does the Branded Mobile App help with client retention?
A seamless app experience for members, along with class purchasing and booking, client registration, special offers, and even offering fitness data and performance progress are all ways that the branded mobile app helps ClubReady secure members for fitness businesses.
– Do I have to do back-office services with GYM HQ?
GYM HQ literally does the back office work for you. With the addition of GYM HQ to your ClubReady platform, you won’t even have to perform one of the most mundane and dreaded administrative tasks: employee payroll.
– How much are GYM HQ’s services per month?
GYM HQ will cost a user up to $200/month for all services provided al a carte style.
– What are some of ClubReady’s top franchises?
9Round, Floyd Mayweather Boxing Clubs, RowMachine, and Pure Barre have all signed on with ClubReady’s all-in-one club management software. Make sure to compare ClubReady to Exercise.com features to make sure you are getting the best price for the value of the features.
– Why is automation important?
According to a study done in 2018, 49% of companies are already using automation. Technology is making everything easier, so it’s necessary to make marketing automated as businesses are running faster and more efficiently.
– How does Exercise.com compete with ClubReady?
An all-in-one feature software, Exercise.com provides seamless customization, app integration, free demos, along with PLENTY of support, customization and marketing help for every fitness business and club owner.
The Bottom Line
Although ClubReady is a highly rated all-in-one health and fitness club management software that allows the business owner to gain access to a ton of features, ClubReady isn’t built for customization.
One of the primary focuses of Exercise.com is customization. Our business platform gives you personalized POS options, automatic functions, workout and performance health assessments.
ClubReady is a functional system for franchise owners, but most of us in the industry need software tailored directly to our business.
Exercise.com’s all-in-one software will take on the look of your business, do what your business needs for it to do, and take the work out of the busy work for you. Plus, we will be there to help develop the program to meet the exact needs of your fitness business.
Here’s what some of our users have to say:
“Excellent support team. That’s why I chose Exercise.com over [their] competitor Trainerize.” – John Wood of JW Fitness
“Before I came across Exercise.com, the process I used to try and communicate a program with an athlete long distance was extremely cumbersome. I would have to save all the required videos into a folder for each day or phase to try and keep them somewhat organized. Then put all the individual folders of videos in a master folder . . . Those days are long gone, and I look forward to providing professional, clean, organized, and effective programs to clients for years to come.” – Chip Gosewisch, PMR Performance
While a lot of customers consider the ClubReady app to be clunky with its frequent crashing and update issues, there are also those who feel it easily adjusts for individual club needs.
Your business won’t have to adapt using Exercise.com’s software, as our tech team is built to adapt to you and your growing business needs on an individual to individual basis. We know your business isn’t exactly like anyone else’s, and we’re here to help your business stand out from the rest. We celebrate that uniqueness.
Exercise.com has every feature that ClubReady has AND some. Our team is constantly making development improvements and seeking out new ideas from our clients. We are always coming up with innovative ways to help your business grow. If we haven’t created it yet, we will.
If we missed anything in this comprehensive software review, let us know. We want to make sure that you know which business platform is the right choice for you before you make your final decision.
Exercise.com’s all-in-one business software and PRO versions can serve you in a variety of ways, the most important being to give you with the necessary tools to grow your business, deliver value to your clients while keeping them engaged, and automate as much as possible—making your life as a business owner that much easier.
Ready to give Exercise.com’s software a try? Book a demo today!